2024 |
Won-Moo Hur;Hyewon Park*;June-ho Chung, 2024.09, 'Unlocking emotional labor: how organizational control systems shape frontline service employees’ emotional labor, ' Journal of Service Theory and Practice, pp.Ahead of print.(SSCI)(*为通讯作者), vol. 127065, Sep. 2024 |
2024 |
Won-Moo Hur;Yuhyung Shin*;June-ho Chung, 2024.06, 'Is insomnia detrimental to proactive service performance and customer-directed helping? Mediation of employee resilience and moderation of job crafting, ' Journal of Retailing and Consumer Services, Vol.81, pp.103955.(SSCI)(*为通讯作者), vol. 127055, Jun. 2024 |
2021 |
Hyowon Hyun;Kyungwon Lee;June-ho Chung;Jungkun Park, 2021.02, 'When Service Providers Become Service Recipients: Negative Spillover Effect of Burnout among Frontline Luxury Service Providers, ' Current Psychology, pp.1-14.(SSCI), vol. 437950, Feb. 2021 |
2021 |
Minsuk Matthew Shin;June-ho Chung;Jiwon Lee, 2021.01, 'Knowledge Workers’ Existential Affirmation and Innovativeness: A Kierkegaardian Redescription of Drucker, ' European Journal of Innovation Management, Vol.25, No.2, pp.390-412.(SSCI), vol. 437951, Jan. 2021 |